When the festive season is over Smondovillecommunity of 1,140 apartments in Electronics City, online food, groceries, and e-commerce shipments surged, leading to chaos – continuous horn, delivery vehicles speeding through the gate.
“People are frustrated because of the noise and danger that the bikes cause. Security is struggling to maintain order,” said Ram Pandey, president of the management committee in Smondoville.
In Purva Palm Beach, Kothanur, home to 1,170 families, such is the situation. The number of delivery boys entering the apartment is close to 500 every day, said Dileep Mohan, a resident of the complex.
Delivery serviceespecially the latest “fast delivery” model, providing great convenience in a difficult life.
But now many are realizing that it comes at a huge cost. Speeding inside apartment complexand driving on sidewalks and on the wrong side of public roads is just one of the problems.
Too much outside wandering in the background of housing complex is leading to security concerns.
“Stealing new footwear stored outside the door is a growing problem. Vomiting inside rooms and elevators is another challenge,” said Pradeep Chenthati, MC member at Trifecta Starlight in Garudacharpalya.
He also noted that the delivery boys, while delivering to various flats, get entry approval for one flat and then show up at the other flat without warning. “This is a concern for elders and single women residents in particular,” he said.
N Ramakrishnan, a senior citizen and resident of One Bangalore West, echoed: “Some delivery boys spend a few hours in the apartment. When they enter, they will only mention a few apartments,” he said.
Ravi Sanduri, president of SMD Altezz in Kadugodi, said that there are incidents where delivery boys collect details of residents from notice boards, and then make emergency calls as neighbors in need of money.
Saranya P Srinivas, a resident of SMR Vinay Galaxy in Hoodi Circle, said the delivery vehicles were causing shortage of parking.
“Many do not park their bicycles in the designated area, blocking the road and blocking access to residents. They drive recklessly in the apartment complex, causing damage to other vehicles and shared facilities in the apartment,” he said.
Saranya also noted that due to delivery time limits, packages are often misplaced or sent to the wrong home, and sometimes not delivered, “while customers are left waiting for their order endlessly.”
CCTV, regulations
In the housing complex – and also among the general public – the discussion is to see how the worst part of this business can be controlled and regulated. But there are often clear differences between residents.
At Nikoo Homes-1 in Bhartiya City, when one resident recently proposed not allowing door-to-door delivery, and instead asked residents to collect parcels in the tower lobby, some quickly backed away, as they could be busy taking care of children or the elderly. parents, or in an online office meeting.
SMD Altezz has restricted the movement of male de livery after 10.30pm.
Ravi said after 10.30am, incoming parcels can only be delivered by manpower. The complex, he said, has also implemented additional security to monitor delivery personnel. All this has increased costs.
Video surveillance is seen as the main solution to the problems that occur in the complex. This can also be expensive. Chenthati of Trifecta Starlight said individual flats have started installing their own CC cameras.
Nikoo Homes-1 has discussed public cameras in the corridor, but progress is very slow. Meanwhile, grocery stores located in 2,400-apartment complexes that are mostly accessible within 30 seconds to 3 minutes say sales are down.
Unsurprisingly, Union commerce minister Piyush Goyal recently expressed concern about what online trading have done for small retailers.
