Our success stems from an entrepreneurial culture that prizes innovation above all else,” declares Atal Bansal, Founder and CEO of the global software solutions powerhouse Chetu. His softspoken yet self-assured tone captures the driving forces behind the company’s meteoric rise.
Founded in 2000, Chetu has rapidly evolved from a small Florida startup into a worldwide force, providing cutting-edge software development and support services to major enterprises across diverse sectors. Today, the company boasts over 2,800 in-house developers operating from 13 locations spanning the U.S., Europe, and Asia.
The basis for Chetu’s explosive growth is Bansal’s astute insight and technical proficiency. Rock-solid security and dependability are expertly combinedwith revolutionary innovation in the company’s solutions. “The success of our clients is our top priority,” says Bansal. “We deliver robust, futureproof solutions backed by best-in-class support that enables their businesses to outpace the competition.”
“We never take a one-size-fits-all approach,” Bansal explains. “Our developers dive deep to understand each customer’s objectives, creating highly customized and scalable platforms that provide them with a competitive edge.” This agile, collaborative strategy has produced a stunning array of technical marvels for major corporations, SMBs, healthcare organizations, and startups across myriad industries.
Anchoring Chetu’s innovative competence is its entrepreneurial culture, stoked by Bansal’s hands-on, empowering leadership style. “I don’t run this company from an ivory tower,” he states matter-of-factly. “I’m there beside our teams, rolling up my sleeves and inspiring our brightest minds to develop bold, transformative solutions.”
This entrepreneurial ethos has catalyzed Chetu’s remarkable sevenfold appearance on the prestigious Inc. 5000 list of America’s fastest-growing private companies. However, Bansal views such laurels as mere milestones in Chetu’s relentless trajectory of excellence and growth. “Our greatest achievement is empowering businesses to realize their highest ambitions through ingenious software,” he says with conviction.
Bansal is focused on the future and has a number of large-scale initiatives in the works that will solidify Chetu’s position as a giant in the industry. “We’re just getting started,” he says, grinning a little. “Our next phase will be our boldest yet as we continue driving innovation that transforms industries.”
Let us learn more about its journey:
Insights on Chetu’s Recognition
Bansal has established the company’s reputation and highly regarded status in the technology sector by developing a business model that adapts to the client’s needs. Chetu boasts four factors that give it a competitive advantage:
- Industry-specific experience
- Real-time communications
- Source code and IP ownership
- Scalability and Support
When clients engage with Chetu, they collaborate with software developers who possess extensive experience working on projects for other companies within the same industry, making them experts in the latest technologies. Chetu prioritizes continual training for its developers, ensuring they stay updated with the latest innovations.
Clients also appreciate the real-time communications provided by their development team. Team members deliver daily reports to clients detailing the progress made on the project, while Technical Project Managers and Directors of Operations maintain regular communication with clients.
Another benefit of partnering with Chetu is the company’s ability to swiftly scale projects up or down. With more than 2,800 in-house software developers worldwide, Chetu can readily adjust to its clients’ needs.
Upon completion of the project, clients own 100 percent of the source code, empowering them to utilize the finished product internally, distribute it to other companies, or pursue both avenues.
Chetu’s Approach to Supporting Businesses
Chetu’s core demographic encompasses startups, SMBs, Fortune 5000 businesses, and Enterprise companies. Their approach caters to clients seeking SAP innovation and integration, offering three models tailored to meet their needs:
- Offshore: This model taps into a global talent pool, providing lowcost, long-term maintenance and support.
- Onshore: Clients opting for this model benefit from easier realtime collaboration, which is Atal Bansal Founder & CEO Chetu particularly advantageous for overcoming time zone differences.
- Hybrid (Best of Both Worlds): Chetu recommends this model, which combines the strengths of the other two. It offers the flexibility of resources to fit clients’ needs and budgets, streamlines communications between clients and team members, and fosters a relationship-building experience.
Chetu has cultivated a robust Partnership Network comprising industry-leading companies with product offerings spanning the entire software landscape. This network, coupled with Chetu’s extensive, classleading experience, enables the company to seamlessly address any client needs across various industry verticals with agility and expertise.
Integrating SAP Technologies into Offerings
SAP stands as the world’s largest provider of Enterprise Resource Planning (ERP) software, with its inception dating back to 1972. SAP offers a wide array of software solutions catering to businesses of all sizes, from small and medium to enterprise-level entities.
Incorporating SAP technologies into organizational offerings presents significant benefits for clients. By deploying SAP ERP software, the operational processes of clients can be streamlined, enhancing efficiency and fostering collaboration among different teams. SAP ERP software comprises fully integrated modules addressing diverse business requirements spanning finance, operations, human resources, and e-commerce. This integration facilitates standardization and streamlining of operational processes, fosters data harmonization, and augments data analytics capabilities across departments.
In addition to ERP software, SAP provides complementary solutions like CRM, SCM, and BW, which seamlessly integrate with SAP ERP to furnish a comprehensive suite of tools for managing various facets of clients’ business operations. By embracing SAP technologies, clients stand to gain increased simplicity, usability, and automation in their business operations.
Integrating SAP technologies into clients’ business offerings streamlines operations and enhances collaboration. It also enriches the customer experience, furnishes data-driven insights, enables scalability and flexibility, and grants access to cutting edge technologies.
Involving Trends and Innovations
To ensure they remain at the forefront of SAP integration and development, Chetu employs several strategic approaches:
Staying Current with Industry Trends:
- Chetu keeps abreast of the latest trends and innovations in SAP integration and development by actively engaging with industry publications, participating in conferences, and interacting within SAP user communities.
- Continuous training programs and certifications are provided to Chetu employees, ensuring they possess up-to-date knowledge and skills in the latest SAP technologies.
Embracing Innovation and Adaptability:
- Chetu cultivates a culture of innovation, encouraging employees to think creatively, experiment with new concepts, and challenge conventional practices.
- The company actively embraces emerging technologies, particularly advancements in Artificial Intelligence, and adapts swiftly to evolving market demands to furnish clients with cutting-edge solutions.
Building Strong Partnerships:
- Chetu has forged robust partnerships with SAP and other technology leaders, enabling them to leverage expertise, resources, and early access to new technologies and updates.
- Collaboration with SAP consultants and experts enables Chetu to comprehend the trajectory of SAP technologies, identifying opportunities for integration and development.
Prioritizing Customer Satisfaction:
- Chetu places paramount importance on customer satisfaction by delivering personalized solutions and exceptional customer service, surpassing clients’ expectations, and fostering long-term relationships.
Success Stories & Chetu’s Collaboration
The partnership between Chetu and SAP has played a pivotal role in streamlining operations and propelling businesses toward significant growth. This collaboration has been characterized by numerous success stories where Chetu’s proficiency in software development converges with SAP’s robust platforms to address complex challenges and unlock new opportunities for clients.
A notable success story revolves around a client grappling with reporting inefficiencies in their daily production and sales processes. Manual reporting proved error-prone, time-consuming, and detrimental to decision-making. Chetu intervened with a tailored solution leveraging SAP’s analytics tools. By integrating SAP’s reporting capabilities with custom-developed modules, Chetu automated the entire reporting workflow.
Key Achievements:
- Efficiency Gains: Automation led to a significant reduction in report generation time, facilitating realtime insights.
- Accuracy Improvement: Elimination of manual errorsenhanced data accuracy, fostering trust in decision-making processes.
- Cost Savings: Labor costs associated with manual reporting and auditing processes were reduced.
Case Study: Custom Tab and Product Development Another impactful collaboration centered on a client’s quest to enhance the user experience within SAP’s ecosystem. They sought a custom tab to streamline access to critical information and simplify workflows for their teams. Chetu’s development team closely collaborated with the client to grasp their needs and challenges.
Key Deliverables:
- Custom Tab Development: Chetu crafted a user-friendly, intuitive custom tab within the client’s SAP environment, consolidating essential data points and functionalities to enhance user productivity.
- Enhanced User Experience: The new tab garnered positive feedback from users for its ease of use and time-saving features.
- Business Partner Integration: Chetu ensured seamless integration with the client’s business partners, aligning the solution with their ecosystem.
These success stories underscore how its collaboration with SAP transcends mere issue resolution; it serves as a catalyst for long-term business growth.
Ensure the Scalability, Security, and Reliability
To ensure the scalability, security, and reliability of the solutions developed for clients, Chetu employs several essential strategies:
Scalability: Chetu recognizes the criticality of accommodating increased demands and unexpected spikes in traffic. To ascertain the optimal size and capacity for its solutions, Chetu invests in continuous performance testing. By meticulously monitoring factors such as response time, request volume, CPU load, and memory usage, it ensures its systems can manage the load and deliver a seamless user experience. Moreover, Chetu embraces cloud computing platforms with scalability features, enabling them to scale up or down as per client requirements.
Security: Security remains a paramount concern for Chetu. They acknowledge the significance of safeguarding client data and preventing unauthorized access. To achieve this Chetu implements robust cybersecurity measures, including encryption to protect sensitive information, firewalls to thwart unauthorized access attempts, and stringent access controls to restrict system access only to authorized individuals. By proactively implementing these security measures, it provides clients with assurance regarding the safety and security of their data.
Reliability: Chetu understands the importance of constructing reliable systems that operate flawlessly. They adhere to best practices for system design, ensuring reliability is prioritized alongside other critical factors. Chetu integrates fault-tolerance mechanisms into its solutions, enabling systems to function seamlessly even in the event of component failures. Additionally, thorough testing is conducted to simulate fault scenarios and ensure systems can recover gracefully. By emphasizing reliability, it aims to deliver stable and dependable solutions that clients can rely on.
Chetu consistently demonstrates its dedication to delivering scalable, secure, and reliable solutions. This instills confidence in clients regarding the performance and integrity of the solutions provided, ultimately assisting them in effectively achieving their business objectives.
Strategic Partnerships
Chetu persistently broadens and strengthens its network of partnerships to acquire expertise in emerging verticals, broaden its knowledge base, and attract top-tier developers. Upholding the status of a trusted provider entails delivering exceptional service not only to clients who utilize Chetu’s development services but also to strategic partners.
Aligned with the core values of esteemed entities like SAP, Chetu’s commitment to supporting the SAP Partnership not only reinforces collaboration but also instills trust among SAP clients seeking assistance.
Emphasizes On-demand Developers
Chetu diligently cultivates top-tier software developer talent by placing a strong emphasis on training and incentivizing continuing education for seasoned team members.
In 2023, Chetu inaugurated a state-ofthe- art 6,000 square-foot Skill Development and Training Center in Noida, India. This center provides three months of free premium-quality training to recent technical graduates, with many graduates subsequently joining Chetu upon completion of their training. The Skill Center serves as a crucial job pipeline, enabling the company to groom future team members in the latest technologies and programming languages.
Data Security and Compliance
When crafting SAP-integrated solutions for clients operating in tightly regulated sectors like finance and healthcare, Chetu addresses data security and compliance concerns through a series of meticulous measures:
Compliance with Regulations: Chetu ensures that its solutions strictly adhere to industry-specific regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in healthcare or the Gramm-Leach-Bliley Act (GLBA) in finance.
- Compliance with these regulations serves to safeguard sensitive data and guarantee that the solutions meet the requisite standards.
- Data Encryption and Access Controls: Robust security measures, including advanced data encryption techniques, are implemented by Chetu to shield client data from unauthorized access. Access controls are meticulously enforced to restrict data manipulation solely to authorized individuals within the SAP-integrated solutions.
- Regular Security Audits: Chetu conducts routine security audits to systematically identify and rectify vulnerabilities or security loopholes within the solutions. These audits play a critical role in ensuring that the solutions remain secure and compliant with prevailing industry standards.
- Data Governance: Chetu establishes rigorous policies and practices to govern the proper handling, utilization, and protection of sensitive data. This encompasses defining meticulous rules for data access, instituting data classification and retention policies, and conducting recurrent data privacy training sessions for employees.
By meticulously implementing these measures, Chetu endeavors to develop SAP-integrated solutions that prioritize data security, compliance, and privacy, thereby offering peace of mind to clients operating within highly regulated sectors.
Goals and Aspirations
Chetu’s vision as a leading SAP partner encompasses reshaping the industry landscape and adapting to the evolving needs of clients in the digital era. To realize this vision, Chetu plans to develop its offerings and services in the following key areas:
Continuous Innovation: Chetu is committed to remaining at the forefront of technology by perpetually innovating its solutions. This involves exploring emerging technologies such as Artificial Intelligence, Machine Learning, and Blockchain and seamlessly integrating them into their SAP-integrated solutions.
Scalability and Performance: Recognizing the escalating demand for mobile and web-based applications, Chetu prioritizes ensuring the scalability and performance of its solutions to meet the evolving needs of clients.
Security and Compliance: Chetu places paramount importance on data security and compliance, particularly in heavily regulated sectors like finance and healthcare. Robust security measures, including encryption, access controls, and regular security audits, are central to Chetu’s strategy.
User Experience: Chetu emphasizes delivering exceptional user experiences to clients. By prioritizing user-centric design principles, Chetu aims to offer solutions that are intuitive, easy to navigate, and result in higher adoption rates and customer satisfaction.
Data Analytics and Insights: Leveraging data analytics and business intelligence capabilities, Chetu provides clients with valuable insights and actionable information. By collecting and analyzing data from various sources within the SAP ecosystem, Chetu empowers clients to make informed decisions, identify trends, and optimize their business processes.
By steadfastly pursuing these goals and aspirations, Chetu aims to uphold its position as a premier SAP partner. By delivering scalable, secure, and reliable SAP-integrated solutions that evolvewith the changing needs of clients, Chetu endeavors to reshape the industry landscape and drive innovation in the digital age.
