Oasis blamed management for the dynamic pricing failure yesterday despite Liam Gallagher’s fiancee being their agent.
The band said they had “no idea” the system would be used and that the decision was made during a meeting between Ticketmaster, promoters and management.
This is despite the fact that Debbie Gwyther, 40, the girlfriend of frontman Liam, manages them.
The couple met in 2013 when she worked as his personal assistant, but she now helps manage his career through the PR company she runs with her sister Katie.
Debbie has been credited with organizing the Oasis reunion tour and Liam has also previously admitted that she ‘saved him’.
Liam Gallagher and his girlfriend Debbie Gwyther wear the Burberry February 2018 show during London Fashion Week
Oasis have announced two additional Wembley shows to take place in September next year
Liam Gallagher and Debbie Gwyther attend The Q Awards in London in 2017
Oasis said about Saturday’s chaotic ticket sales: ‘As a complaint reported by many buyers about the dynamic ticketing operation: it must be clarified that Oasis leaves the decision on tickets and prices entirely to the promoters and management, and there is no time. have the awareness that dynamic pricing will be used.
During the previous meeting between the promoters, Ticketmaster and the band management produced a positive ticket sales strategy, which will be a fair experience for the fans, including dynamic tickets to help maintain the price of public tickets and reduce touting, the execution of the plan. failed to meet expectations.
‘All parties involved are doing their best to provide the best possible fan experience, but due to unprecedented demand, this has become unattainable.’
The comments came as the band announced two extra dates for their expected reunion tour on September 27 and 28 next year.
Tickets for the upcoming dates will be sold through staggered votes, invitation-only and open to fans who missed out on the weekend.
Debbie Gwyther is out in London in June 2019
Debbie has been credited with Liam’s transformation in recent years and is hailed as the rock legend’s tamer.
A source said: ‘Debbie came to the scene after the band had split, and a fresh pair of eyes and a cool head without all the baggage.
‘Debbie blew everyone away. Let’s just say that if it wasn’t for him, things wouldn’t have gone as smoothly as they did in the end.
‘He was determined to get Liam back on stage with his brother.
“He’s been thinking for years that he should try to make it work – and he loves Liam’s family, especially his mother, Peggy, and wants him to do well as well. It’s hard to imagine this has happened without him. He has to work at the UN with his skills mentioned.’
Debbie is a working-class girl, growing up in Stevenage, Hertfordshire, the daughter of a postman and a stay-at-home mother.
He did not go to university but moved to Dalston, East London, as a teenager to find work in the music industry.
Debbie and Liam began dating after his divorce from All Saints singer Nicole Appleton in 2014 and the pair got engaged in 2019.
British rock band Oasis at Nomad Studios in Manchester in November 1993
Noel and Liam Gallagher proved they have buried the hatchet in their 15-year feud when they met this summer for a photo together to mark Oasis’ comeback tour.
Oasis were angered by the weekend’s dynamic pricing scandal which saw the cost of some tickets rise to £350.
Dynamic pricing works by increasing the price of tickets in line with demand – similar to Uber trips or seats on an airplane.
However, the system, which is designed to deter, has been criticized by fans who are shocked by the high ticket prices.
Some waited up to eight hours to get to the front of the queue on Saturday only to be given standing tickets that cost more than £350 – £150 more than they wanted.
Others were kicked by Ticketmaster before they could buy and accused of ‘being a bot’.
Announcing the new show on social media this afternoon, Oasis wrote: ‘Two additional Wembley Stadium shows have been added due to phenomenal demand.
‘Tickets will be sold in a staggered, invitation-only voting process.
‘Applications to join the ballot will be opened first for many English fans who were unsuccessful in the early sales with Ticketmaster. More details to follow.’
But some fans, who paid more than £350 for tickets, reacted angrily to the announcement.
One person posted on X: ‘I wish they were charged £400 a ticket for the same seat as me!
‘Prices are #Dynamic and I obvioulsy pay way more than the person on the ballot who is probably sitting next to me too.’
Another commented: ‘Having to scrap all the tickets and start again – it’s the only fair way.
‘I was at the checkout for Heaton Park Fri 11 and the site kicked me back behind 230,000 people, had to start again.’
However, others have jumped at the chance to get more opportunities to apply for tickets.
One person posted on X: ‘Literally all crossed for this… can’t get through another day like Saturday. So stressful.’
Another added: ‘It would be amazing to get a ballot. It’s my boyfriend and I’s anniversary next week and he’s gutted.
‘We waited eight hours to get tickets. I like to surprise him.’
About 14 million people waited Saturday morning in long online queues in the hope of getting a place at one of next year’s shows.
Emma Munnelly, queuing for tickets since 8:30 on Friday, told MailOnline this afternoon she had spent three hours waiting in queues and waiting room queues to buy tickets for herself, her husband and daughter.
She said her daughter ‘was desperate to see Oasis and couldn’t believe her luck when they announced they were going on tour’.
‘Expected to pay £148.50 to stand in Manchester, it is disgusting that when we had the opportunity to buy tickets, Master Tickets had increased to £355 each.
‘It’s unaffordable and it’s ruining my son.’
“This is an unaffordable cost for many families and it should not be allowed to happen,” he said.
Catherine Kremer said she finally made it to the front after queuing for four hours and was now ‘unable to buy a ticket’ no matter what option she chose, with the ticket she wanted costing £358.10 to stand.
Heidi Tringe told MailOnline that she woke up at 3.45am local time in Montpelier, US – and was shocked to find the ‘In Demand’ price when she finally got to the front of the queue, three and a half hours later.
‘The Ticket option shown on the screen is a ‘dynamic price’ ticket that Ticketmaster has expanded…
‘I’ve been trying to click various buttons and ‘Find Tickets’ has been useless for the last 30 minutes. I finally hit refresh – nothing changed. I hit refresh several times and then it says I have lost my place in line and can join the queue again.
Members of British rock band Oasis pictured in 2006
The Ticketmaster website recognizes tickets at dynamic prices based on demand
‘It’s really horrible, it’s heartbreaking. If the company will have a monopoly on tickets, inflate prices well above the price band has been set, they care also better have a system in place that can handle the demand of fans. Something needs to be done, both in Europe and in the US.’
Celebrities were also hit by the Ticketmaster fiasco with famous faces such as Dan Walker and Victoria Derbyshire also vying for seats for the reunion show.
TV and radio presenter Dan Walker posted on X: ‘There needs to be a fairer, simpler, more efficient way to sell tickets that isn’t open to touts, scammers, retailers & bots. #Oasis
‘In queue, out of queue, refresh/don’t refresh, wait in line, end of line, accused of being a bot…time out.’
He added in a separate post: ‘How many times have you refreshed Ticketmaster?’
BBC reporter Victoria Derbyshire was also frustrated by the booking process.
He was posted at 11.23am with a Ticketmaster image telling him he was in the queue: ‘Can anyone get a ticket today?’
Oasis has been contacted for comment.
